Guerra P&C Holdings PLLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request information about our financing services
- Submit a loan application
- Contact us via email or contact form
- Subscribe to our communications
- Opt in to receive SMS/text messages
The personal information we collect may include:
- Name and contact information (email address, mailing address)
- Business information (company name, industry, revenue data)
- Financial information necessary for loan evaluation
- Mobile phone number (if you opt in to SMS communications)
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing actions, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website or application
How We Use Your Information
We use the information we collect for the following purposes:
- To evaluate and process financing applications
- To communicate with you about our services
- To respond to your inquiries and provide customer support
- To send you marketing and promotional communications (with your consent)
- To improve our website and services
- To comply with legal obligations and enforce our terms
- To detect, prevent, and address technical issues or fraud
SMS & Text Message Communications
Consent and Opt-In: By providing your mobile phone number and expressly consenting to receive text messages from Guerra P&C Holdings PLLC, you agree to receive recurring marketing and promotional SMS/MMS messages sent using an automated telephone dialing system (ATDS). These messages may include offers, updates, and information about our financial products and services.
SMS Program Details
- Message Frequency: Message frequency varies. You may receive up to 4 messages per month.
- Message and Data Rates: Message and data rates may apply based on your mobile carrier's plan.
- Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation message that you have been unsubscribed.
- Help: For assistance, reply HELP to any message or contact us at roland@guerrapcholdings.com.
- Not a Condition: Consent to receive text messages is NOT a condition of purchase or of receiving any services from Guerra P&C Holdings PLLC.
Supported Carriers
Our SMS program is supported by all major U.S. mobile carriers. Message delivery may vary based on your carrier and location.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors and financial institutions
- Technology service providers
- Marketing and communications platforms
- Professional advisors (attorneys, accountants)
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as:
- Subpoenas or court orders
- Regulatory or government investigations
- Protection of our legal rights or safety of others
Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data encryption during transmission
- Restricted access to personal information on a need-to-know basis
- Regular security assessments and updates
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Access and Correction
You have the right to access and update your personal information. If you would like to review, correct, or delete your information, please contact us at roland@guerrapcholdings.com.
Marketing Communications
You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us directly.
SMS Opt-Out
You may stop receiving text messages at any time by replying STOP to any message. This will not affect your ability to use our services.
Do Not Track
Our website does not currently respond to "Do Not Track" signals from browsers.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Guerra P&C Holdings PLLC
1816 S MCCOLL RD SUITE 5
Edinburg, TX 78539
Email: roland@guerrapcholdings.com